Política de Privacidade

This privacy policy explains how Estúdio Ícone Design collects, uses, and protects information when you use our online platform or services. We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Brazilian data privacy regulations.

We collect information that you provide directly to us when you interact with our site or services. This may include personal information such as your name, company name, and details about your project requirements when you contact us or request our design services. We also automatically collect certain information when you visit our site, including your IP address, browser type, operating system, referral URLs, and information about your usage of our site. This usage data helps us understand how our service is used and improve your experience.

The information we collect is used for various purposes. Primarily, we use it to provide, operate, and maintain our services, including processing your inquiries and requests for design work. We use your information to communicate with you, respond to your questions, and provide customer support. We may also use the information to understand and analyze how you use our services, develop new products, services, features, and functionality, and for internal analytics and research to improve our offerings. If necessary and with appropriate legal basis, we may use information for marketing purposes or to detect and prevent fraudulent transactions and other illegal activities.

Our legal basis for collecting and using your personal information will depend on the specific context in which we collect it. We typically process your information based on your consent, the necessity to perform a contract with you or take steps at your request before entering into a contract, our legitimate interests (provided these interests are not overridden by your data protection interests or fundamental rights and freedoms), or compliance with a legal obligation.

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, marketing services, and customer support. These third parties are obligated to protect your information and are prohibited from using it for any other purpose. We may also disclose your information if required by law, such as to comply with a subpoena or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Depending on your location and applicable laws, you may have certain rights regarding your personal data. These rights may include the right to access the personal information we hold about you, the right to rectify inaccurate data, the right to request the deletion of your personal data, the right to restrict or object to the processing of your personal data, and the right to data portability. To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws. You also have the right to lodge a complaint with a data protection authority.

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can manage your cookie preferences through your browser settings.

Our service is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We may update this privacy policy from time to time. The updated version will be indicated by an updated date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

If you have any questions about this privacy policy or our data practices, please contact us by mail at:

Estúdio Ícone Design
Rua Haddock Lobo, 1626, 5º Andar
São Paulo, São Paulo
01414-002
Brazil